Privacy Policy

I.O.T.S Pte Ltd  ("IOTS") Privacy Policy governs the management of Personal Data which is subject to the Singapore Personal Data Protection Act 2012 (No. 26 of 2012) ('The Act") and or any advisories or regulations issued from time to time by the Data Protection Commission ("the Commission"). Please take a moment to read our privacy policy so that you know and understand the purposes for which we collect, use and disclose your personal data.

IOTS may from time to time update this privacy to ensure that it is consistent with future developments, industry trends and/or any changes in legal or regulatory requirements. Subject to your rights at law, you agree to be bound by the prevailing terms of the privacy policy as updated from time to time on our website at Please check back regularly for updated information on the handling of your personal data.



When you submit an order on our online store, as part of our order processing procedures, we may collect, use or disclose the personal information you give us such as your name, address, and email address and contact number in order to, amongst others, facilitate your use of our Service, process your order, make arrangements for collection of the product(s) you ordered and/or compare information for verification.

When you browse our online store, we also automatically receive information such as your computer’s internet protocol (IP) address which helps us learn about your browser and operating system in order to help us improve our website and our Services.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

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How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for collection and/or return a purchased item, you shall be deemed to consent to us collecting, using and/or disclosing it for that purpose only.

If we ask for your personal information for a secondary purpose, like marketing, we will either ask obtain your express consent, or provide you with an opportunity to choose not to provide your personal information for that purpose.

How do I withdraw my consent?

You may withdraw your consent to the continued collection, use and/or disclosure of your personal information for the purposes and in the manner described herein or in our Terms of Service, at anytime, by emailing us.

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We may disclose your personal information to the relevant legal, regulatory, governmental, tax or other law enforcement authority if we are required by law to do so or to our legal advisers if you violate our Terms of Service.

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Google Analytics is a web analysis service provided by Google. Google utilizes the data collected to track and examine the use of, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. For more details, please refer to Google’s Privacy Policy.

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In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our online store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

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To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we adhere to the standards set by PCI-DSS and implement additional measures in accordance with generally accepted industry standards.

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this privacy policy, we will provide a notification through the website that it has been updated, so that you may be informed of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to provide our Service to you.

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Most websites like ours use cookies to enhance your online experience. Cookies are alphanumeric identifiers that are transferred to your computer's hard drive from your web browser to recognise your preferences and to tailor content to you. The cookies do not contain your Customer Data but only Statistical Data which is entirely anonymous. Please refer to your browsers documentation to check if cookies have been enabled on your computer or to request not to receive cookies. Information and procedures regarding cookie handling are provided by the respective browsers documentation within the browser itself by clicking on ‘help' and performing a search on ‘cookies'.

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If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at:

Email Address:

Postal Address:
I.O.T.S Pte Ltd
Block 978 Toa Payoh North #01-05
Singapore 319001
[Re: Data Protection Officer]